Privacy Policy

Creative Pixel Studios LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit creativepixelstudios.com (the "Site") or engage with our services.

By using this Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Voluntarily

When you submit our contact form, book a consultation, or communicate with us, you may provide:

• Your name
• Email address
• Phone number
• Company or business name
• Service interest
• Project details and messages

We only collect information that you voluntarily provide. We do not require account creation to browse this Site.

Information Collected Automatically

When you visit our Site, certain technical information may be collected automatically through Cloudflare's infrastructure:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring URL
• General geographic location (city/region level)

This data is collected through Cloudflare Analytics, which is a privacy-focused analytics service that does not use cookies or track individual users across sites. Cloudflare Analytics relies on server-side data collection and does not use client-side tracking scripts.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To evaluate potential projects and provide proposals
• To deliver and manage services under a Client Service Agreement
• To communicate about project updates, invoices, and deliverables
• To understand how visitors use our Site and improve its performance
• To protect the security and integrity of our Site
• To comply with legal obligations

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Cloudflare (hosting and security), Resend (transactional email delivery), and Google (scheduling and business tools) to operate our services. These providers process data only as necessary to provide their services and are bound by their own privacy policies.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies & Tracking

Our Site does not use cookies for tracking or advertising purposes. We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers.

Cloudflare, our hosting provider, may use essential cookies strictly necessary for security and site functionality (such as bot protection via Turnstile). These are not used for marketing or profiling.

Third-party services accessed through links on our Site (such as Google Calendar for booking) may have their own cookie and tracking policies. We encourage you to review their privacy policies before using those services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all pages (HTTPS)
• Cloudflare DDoS protection and Web Application Firewall
• Cloudflare Turnstile bot protection on forms
• Server-side input validation and sanitization
• Rate limiting on form submissions
• Encrypted storage of API keys and credentials

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

Contact form submissions are delivered to us via email and retained for as long as necessary to respond to your inquiry and evaluate potential business relationships. We do not maintain a separate database of form submissions.

Client project data is retained for the duration of our engagement and for a reasonable period thereafter to support warranty, maintenance, and legal obligations. Upon request, we will delete or return client data within 30 days.

Cloudflare Analytics data is retained according to Cloudflare's data retention policies and is not personally identifiable.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-out: You may opt out of receiving communications from us at any time by contacting us directly

To exercise any of these rights, please contact us at info@creativepixelstudios.com. We will respond to your request within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information — we do not sell personal information
• Not be discriminated against for exercising your privacy rights

To make a verifiable consumer request, contact us at info@creativepixelstudios.com.

9. Children's Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this Site. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Creative Pixel Studios LLC
Los Angeles, California
Email: info@creativepixelstudios.com
Phone: (818) 860-0915